University Health Services
SOPs
SOP (CASUALTY)
- Patients report Casualty Section. 
- They are immediately attended by the doctor on duty. 
- They get first aid and are admitted as per the clinical condition of the patient. 
- They are provided medicines/injections/I.V fluid the case may be 
- If the patient needs any specialized care OR his/her clinical condition demands, he/she is referred to Medical College, AMU. 
 
SOP (OPD)
- Student patient will report at Reception Counter, where his treatment card is made (1-2 mins.) 
- They consult the Doctor in OPD Chamber (usually takes 5 mins.) 
- They go to Laboratory if any investigation is advised by the doctor. (1-5 mins), report of investigation is available by the end of OPD hours. 
- They get medicine from the dispensary counter (1-3 mins) 
- They can report to casualty / emergency after OPD hours from (8:00 am-2:00 pm.) in case of any medical Emergency. 
- If they require any specialty consultation, they are referred to Medical College/Dental College, AMU. 
 
SOP (PATHOLOGICAL LABORATORY)
- Patient enters the lab with face mask. 
- He/she is seated and asked to relax. 
- Before withdrawing the blood sample, local part/intravenous site is thoroughly cleaned with spirit. 
- Blood Sample is slowly withdrawn by disposable syringe after applying the tourniquet. 
- Tourniquet is released and the syringe is taken out from the venous site. Injected site is pressed and properly seen with sterilized cotton 
- Blood Withdrawn is immediately transferred to the appropriate vial. 
- Desired investigation is carried out. 
- Final report is thoroughly checked, cross checked, signed and handed over to the patient attendant / medical staff as the case may be. 
 
 







