Students' Counselling Centre

SOP 

A. SOPs for Counselling Centre

• The Counselling Centre functions under the University with defined objectives for student wellbeing.

• The Centre operates on fixed working days and hours as notified.

• Counselling services are coordinated by Assistant Coordinators, with support from trained student volunteers who work under mentoring and supervision.

• Student confidentiality and privacy are strictly maintained.

• Records are maintained securely (intake forms, session logs, referrals).

• The Centre provides services through:

  • • Individual counselling

    • Workshops & awareness programmes

• Referral linkage is maintained with medical and mental health professionals.

• Emergency and crisis management procedures are defined.

• Feedback and service evaluations are conducted regularly.

B. SOPs for Counselling Services (Counselling Process Level)

• Student approaches the Counselling Centre voluntarily or through referral.

• Student fills a Counselling Intake Form.

• An appointment is scheduled with an available counsellor.

• The counsellor conducts an initial assessment of the student’s concern.

• Informed consent is obtained before counselling begins.

• Counselling sessions are conducted in a safe and confidential environment.

• Appropriate counselling techniques are used based on the student’s needs.

• Students may request a change of counsellor, and the Centre attempts to accommodate the request.

• Follow-up sessions are scheduled if required.

• Referral is made in case of:

• Severe psychological distress

• Risk of harm

• Need for psychiatric/medical support

• Case notes are maintained after each session.

• Counselling is terminated after goal achievement or mutual agreement.