Network Management: Operations and Maintenance of existing AMU
campus network covering approximately 95 KM of OFC (Optical Fibre Cabling) and
connecting all the faculties/departments of studies, administrative blocks,
central library, various colleges (JNMC, ZHCET, Women’s College, Tibbya
College, SSSB etc.) and 17 halls of residences.
AMU internet services are being provided by computer centre across the Campus.
University users can avail the internet facility using either of the following
Wired Internet Services are made
available to all the eligible users across the campus through the campus
network of AMU being managed and maintained by Prof. M. N. Farooqui Computer
(ii.) Wireless Internet Services: AMU campus is
Wi-Fi enabled. These Wi-Fi services are made available to students residing in
all the 17 halls of residences using state of the art networking technology
solution of CISCO.
setup of wired LAN as well as wireless LAN is being managed and maintained in-house.
Institutional E-mail services for AMU employees and research scholars for
secure and hassle-free communication across the world.
(Free and Open Source Software) Adoption Support Services: A Centre of Excellence (COE) for FOSS
adoption has been established to facilitate, support and catalyze adoption of
free and open source software in the University. The initiative of FOSS
promotion is helping end user community of the University to minimize financial
burden of expensive proprietary softwares without sacrificing functional needs
of end-user departments. FOSS COE organizes various shot-term courses courses
aimed at skill development of nominated resources of various departments from
Consulting Services: Technical support to various faculties of
studies/departments of studies/Project Investigators (PI).
(d) Domain Hosting Services: Computer
Centre is offering subdomains of amu.ac.in, as a service for enabling
departments within AMU to host their websites within the existing technology infrastructure
currently available at Computer Centre.
Computing Services: Prof. M. N. Farooqui Computer Centre is in the
process of establishing and augmenting cost-effective Cloud Computing
Services, for various departments of the University. A basic version of Private
Cloud Data Centre has been established for the same to facilitate
provisioning of Infrastructure as a Service (IaaS) by offering customized
virtual servers for various department requiring heavy computing infrastructure
(servers) with 24x7 operational availability requirements. If the requirement
is such that it cannot be accommodated in the private cloud then appropriate
public/hybrid cloud solutions are recommended to the requisitioning department
for facilitation of computing needs of end-users’ department.
A Smart Communication Services (via email
and SMS) designed and maintained in-house at Prof. M. N. Farooqui Computer
Centre, is very handy for sending point-to-point and broadcast messages to
various categories of target recipients (like hall wise
students/Officers/Chairman/Deans/All teaching staff etc.) from time to time.
AMU website (amu.ac.in) is a dynamic
website, managed by the Website Committee of AMU. In the present website, all
teachers as well as department heads are content editors for their respective
areas. Website has provided suitable privileges in the content management
solution to enable content owners (teachers as well as department heads) for
maintaining their respective contents using self-service portal logins provided
to all content owners. The central content of the website is maintained by
office of PRO (Public Relations Officer), AMU. All content owners are respective
content editors as well. Website committee evaluates suggestions/request for
enhancement/feedback/comments and oversees standardization of AMU website. All
recommendations for changes to the existing design/structure of the website are
comprehensively examined through a due-diligence process of change impact
assessment. During periodic meetings of website committee, change impact
assessment reports are considered thoroughly prior to decision making on change
An IT-HelpDesk is being established as
per the best practices framework (ITIL v3) and the same is envisaged to be
Single Point of Contact (SPoC) for ICT users of the University for Technical
Support to the university user’s community for all the ICT-Services, as per the
service catalogue of Prof. M. N. Farooqui Computer Centre.
Service Intranet Portal “myamu.ac.in” has been developed and implemented
University wide to cater the automation needs of the University. It is an
effort being made to adopt the technology and paperless culture in the
University. Currently the live solution is made available to the students which
envisaged online application of University Wi-Fi Account, AMU Institutional
Email ID, Changing of Wi-Fi password, changing of MAC Address of their devices
online using the AMU Network.